CAPABILITIES OF i2S SERVICES

i2S Services offers unrivalled expertise in a wide range of disciplines to ensure the continuity and longevity of installed communication, control, building energy management systems (BEMS) and integrated systems:

Planned Preventative Maintenance (PPM)
Condition Based Support (CBS)
Installations, Moves, Adds and Changes (IMAC)
Infrastructure, plant and equipment auditing
Critical alarm handling and remote diagnostics
Fixed cost repairs and minor works
Asset management
Technology roll outs
Intelligent Infrastructure Management (IIM)
Aperture data centre
Pre-terminated solutions
Client skills training
Reporting and SLA management
24x7 call out support
Consulting, design and major project support

To ensure the highest standard of service delivery, accuracy and transparency of operation, i2S Services delivers solutions using the following technology systems:

Portal solution at www.SERVICEdesk.eu.com
24x7 client manned contact centre
SLA and scorecard performance reporting
IT and finance support functions
Aperture software platform